If you need to cancel a workshop
Workshop bookings are non-refundable, however if, due to unforeseen circumstances, you cannot attend a workshop, I am happy for you to transfer the booking to a friend. Please contact me to arrange to pass on their contact details so that I can re-issue course documentation. If you are able to inform me at least 21 days in advance of the booked class, I can offer you a rescheduled date.
Gift Vouchers
Gift vouchers are non-refundable. However, we are happy for them to be transferred to a friend. Please contact me to update the voucher issued with the new attendees details. Gift vouchers are valid for 12 months from date of purchase.
Covid Policy
Although restrictions have been lifted, I often have vulnerable people attending courses. As such, I would ask that if you develop symptoms, test positive or have been in close contact with someone who has Covid, please let me know and do not attend your course. I will reschedule your course date. In the same circumstances, should I find myself in the same position I will contact you immediately in order to reschedule to a later date. I cannot accept any liability for travel or any other incurred costs.
Should Koru Arts need to cancel a workshop
Should I need to unexpectedly cancel a workshop due to severe weather warnings or due to Covid infection/exposure, your course date will be rescheduled. Unfortunately, I cannot accept any liability for travel or other incurred costs.
Should I need to cancel a workshop for any other reason, I will aim to give you as much notice as possible. I can either make a full refund or a transfer your course to a re-scheduled date.
