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Privacy Policy

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Koru Arts (Jan Simpson Studio Glass)

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Koru Arts is committed to respecting and protecting your privacy. This policy explains how your personal data is collected, used, and stored, and outlines your rights under current data protection legislation, including the UK General Data Protection Regulation (UK GDPR).

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Who We Are

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Koru Arts is run by Jan Simpson and based in Bognor Regis, West Sussex, UK.

If you have any questions regarding this policy or how your data is handled, you can contact:

Email: Jan@koruarts.co.uk
Telephone: 07447 406426

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What Data We Collect

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We only collect personal data that is necessary to provide our services. This may include:

  • Name

  • Address (where required)

  • Email address

  • Telephone and/or mobile number

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We do not knowingly collect data from individuals under the age of 16.

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How We Collect Your Data

Your data may be collected when you:

  • Make an enquiry

  • Request information or advice

  • Purchase a product or commission work

  • Book a workshop

  • Subscribe to newsletters or updates

  • Complete website forms

  • Provide information in relation to employment or collaboration

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How We Use Your Data

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Your personal data is used only where necessary and always in accordance with legal requirements. This includes:

  • Responding to enquiries

  • Providing requested information or services

  • Managing commissions, orders, and workshop bookings

  • Fulfilling contractual obligations

  • Maintaining records for accounting and tax purposes

  • Sending occasional updates or newsletters (where you have consented or where there is a legitimate interest)

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Koru Arts will never sell, rent, or share your personal data with third parties for marketing purposes.

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Legal Basis for Processing

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We process your data under the following lawful bases:

  • Contractual obligation – to provide products and services

  • Legal obligation – for accounting and tax requirements

  • Legitimate interests – to communicate relevant updates and maintain business relationships

  • Consent – where you have opted in to receive marketing communications

You may withdraw your consent at any time.

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Data Sharing

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Your data will not be shared with third parties unless:

  • It is necessary to fulfil a service (e.g. delivery providers)

  • You have given explicit consent

  • We are legally required to do so

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How Long We Keep Your Data

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We retain personal data only for as long as necessary:

  • Basic customer data (name, address, contact details) is retained for 6 years in line with UK tax regulations

  • Other data is kept while you remain an active client, plus up to 1 year thereafter

  • Marketing data is kept until you unsubscribe or withdraw consent

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Your Rights

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Under data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (where applicable)

  • Restrict or object to processing

  • Request transfer of your data (data portability)

  • Withdraw consent at any time

  • Be informed about how your data is used

We may ask you to verify your identity before processing any request to ensure your data remains secure.

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